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Return and Exchange Policy

Goods sold are returnable or exchangeable within 3 days from the goods received date. The return and exchange process will take 3 days for approval. Any request to return or exchange that exceed 3 days after the goods received date will not be entertained.

Any request of refund will be processed within 14 days from the date we received the goods.

Refund Policy

Products returned for a refund shall be refunded at the price which you had paid at the point of ordering. Products to be returned must be returned in its original packaging, unused, with all gift items (if any) together with proof of purchase (original receipt or delivery note). Otherwise the retail value of the gift item(s) would be deducted from the refund. Items purchased as a set must also be returned as a set.

Shipping Policy

Delivery method and time will subject to the customer location and address provided by the customer.

If the goods are unable to be delivered due to incomplete or wrong address provided by the customer, the additional shipping cost shall be borne by the customer.


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